Subject: Departure of Colnago V4Rs Due to Personal Circumstances
I hope this message finds you well. I am writing to inform you of a recent development regarding the Colnago V4Rs that will affect its availability.
As you may be aware, the Colnago V4Rs has garnered significant attention and praise for its exceptional performance and design. However, due to unforeseen personal circumstances, we find ourselves in a situation where we must expedite the departure of the Colnago V4Rs. This decision has been prompted by a family matter involving my wife that requires immediate attention and has unfortunately necessitated changes to our planned schedule.
My wife has recently encountered a serious health issue that demands prompt and focused attention. As a result, I must prioritize family responsibilities and support her through this challenging time. In light of this, we have decided to expedite the departure of the Colnago V4Rs to ensure that we manage our commitments effectively while addressing these pressing personal needs.
We understand that this change may come as a disappointment, particularly for those who were eagerly anticipating the arrival of the V4Rs. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience as we navigate this difficult period.
To ensure a smooth transition, we have taken the following steps:
1. **Prioritization of Existing Orders**: We will be focusing on fulfilling all existing orders as swiftly as possible. If you have already placed an order, rest assured that we are working diligently to process it without unnecessary delay.
2. **Customer Support**: Our customer support team is available to assist with any questions or concerns you may have regarding the current status of your order or any other related matters. Please do not hesitate to reach out to us at [Customer Support Email/Phone Number].
3. **Future Availability**: While the current situation has necessitated this expedited departure, we remain committed to our long-term vision and will provide updates on future availability and potential restocking of the Colnago V4Rs once we are in a position to do so.
We genuinely appreciate your understanding and support during this time. Your patience is invaluable to us as we work through these personal and professional adjustments. It is our hope that we can return to normal operations as soon as possible and continue to serve our valued customers with the high standards and dedication that you have come to expect.
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